About Company
Logistics that is dedicated to your company
EPPS freight is a leading provider of transportation and logistics services based in Milwaukee, Wisconsin. Since our founding, we have been dedicated to delivering the highest levels of customer service, safety, and efficiency in the industry. At EPPS Freight, we offer a full range of transportation services to meet the diverse needs of our clients. Beside trucking our services also include
- Freight Brokerage Service
We connect shippers and carriers, ensuring efficient and cost-effective transportation solutions for your cargo.
- Dispatch Services
We have a team of logistics experts and dispatchers who work tirelessly to ensure that our clients’ cargo is transported efficiently and safely
Our Company In Number
Vision & Strategy
Logistic beyond expectation
At EPPS Freight, our vision is to revolutionize the trucking industry by providing innovative and sustainable transportation solutions that exceed customer expectations. We are committed to becoming the preferred partner for businesses seeking reliable, cost-effective, and customer-centric logistics services.
Swift and efficient delivery services, ensuring your cargo arrives quickly and reliably to its destination, meeting your time-sensitive needs.
Our top priority is safety. With our comprehensive safety measures and guarantee, we ensure the secure transportation of your cargo.
Epps Freight supports the objectives of CSA: the use of performance-based data to create real-time carrier safety measurements and to better identify unsafe carriers. However, Epps Freight has called for fundamental improvements to the CSA data and methodology so that carriers’ safety scores accurately and reliably reflect future crash risk.
ESCALATION GUIDELINES
Issue Management and Escalation Process
Communication is one of our top priorities when engaging with partners and clients. By ensuring a coherent escalation process, we can protect our partnerships and progress with a long-standing relationship built on the principles of honesty and integrity.
Issues can be identified at any level, and we implore such issues to be resolved at the lowest possible level. In the instance than an issue cannot be resolved EPPS Freight’s aims to ensure escalation is effectively taken in order to find a suitable solution with the appropriate parties.
Issue Management and Escalation Process
- Identify and Document Issues
- Review of Issues
- Communication of Issues
- Escalate Issues
- Issue Resolution
Meet The Team
Our Management Team
Our dedicated team of transportation professionals combines industry expertise, passion for excellence, and a customer-centric approach to deliver exceptional logistics solutions for your business.
Princeton Epps
President
Charles Loyd
Dispatch & Transportation Coordinator
Maggie Bristol
Sales Rep
Nicholas Alvarez
Accounting
Michael Bryant
Safety Manager
How We Work
OUR METHODOLOGY & APPROACH
At EPPS Freight, we take a comprehensive and collaborative approach to our transportation services. Our methodology is designed to provide customized solutions that meet the specific needs of our clients, while ensuring the highest levels of safety, compliance, and efficiency.
Understanding Your Needs
We believe that the key to providing excellent service is to understand the unique needs and requirements of each client.
Developing a Customized Plan
Based on your needs, we will develop a customized plan that outlines the most efficient and cost-effective transportation solution for your cargo.
Dispatch and Execution
Our team of experienced dispatchers will then execute the plan, coordinating with our drivers to ensure timely pickup and delivery of your cargo.
Continuous Communication
We provide continuous communication throughout the process, keeping you informed of any updates, delays, or changes in the status of your shipment.
Quality Assurance
We have rigorous quality assurance processes in place to ensure that all our drivers, equipment, and operations meet the highest safety and compliance standards.
Evaluation and Feedback
After each shipment, we conduct an evaluation to assess our performance and identify areas for improvement. We also welcome feedback from our clients.
